Return Policy

Returns /Replacements/Exchanges are accepted under the following conditions :

• Damaged Product Received

• Wrong Product Received

• Missing Item Received

• Do not like the quality / Not suiting ( In this case , no return & refund will be done , but replacement or exchange with any product will be done | we will get your product picked from your place & our team member will provide a Gift voucher code 🎁 of the same amount , excluding the Forward & Reverse shipping charges )

In case, if only one or two accessory is damaged or missing in a set , we will dispatch a new accessory of that set to your address & the whole order is not eligible for return/replacement.

For returning / replacement , Kindly inform us about the return reason along with the Order ID by sending us mail at care@lamansh.in or info@newjaipurhandicraft.com .

Kindly insure that the condition of the product is original as sent , during returning .

For faster returns, directly contact us on whatsApp +91-8619550223 ( http://wa.link/xjshc8 ) 

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REFUND POLICY

• Please note - if you want to return/replace a product, you can send us return/replacement details with reason , by mailing us at care@lamansh.in or info@newjaipurhandicraft.com or by sending us message on whatsApp ( http://wa.link/xjshc8 ) . Or you can visit the Return Policy Page (https://lamansh.in/pages/return-policy ) to initiate the return/replacement or refund. 

• Refund amount can be provided in the form of Gift voucher , where we will offer you a discount coupon code , of the same amount ( excluding 50 rs reverse shipping charges) 

• Refund amount can also be deposited in your registered bank A/C , Paytm , GPay , Paypal , Debit Card , etc .
• Quality related issues will not be considered as a factor for refund. But we can replace the product with another if you’re not satisfied with the quality.

 

For any other query, feel Free 🆓 to reach us - 

Mail : care@lamansh.in / info@newjaipurhandicraft.com

Whatsapp / Phone : +91-8619550223 

 

Most of our products are hand made and there might be slight variation between one item to another.