Refund policy

CANCELLATION POLICY

NO order cancellations are allowed for any reason once the order is placed .

One can not refuse to accept his/her order when the delivery boy arrives .

We have strict NO ORDER CANCELLATION Policy .

Whenever you refuse to accept your order , or cancels your order on call , for no reason , our team has to go through a lot of trouble & we have to pay both forward & reverse shipping charges .

So , its our humble request , if one do not want to accept their order , then kindly do not place the order

& we clearly mentions the delivery timings on our checkout pages , so please go through it before placing the order

You can Return / Replace or exchange your order , after you got the delivery by filling the form here ( My Returns )

RETURNS / REFUND POLICY

One can file Returns / Replacements requests in the following cases -

  • Damaged Product Received

  • Wrong Product Received

  • Missing Item Received

  • Do not like the quality / Not suiting ( In this case , no return & refund will be done , but replacement or exchange with any product will be done | we will get your product picked from your place & our team member will provide a Gift voucher code 🎁 of the same amount , excluding the Forward & Reverse shipping charges )

In case, if only one or two accessory is damaged or missing in a set , we will dispatch a new accessory of that set to your address & the whole order is not eligible for return/replacement.

For returning / replacement , Kindly inform us about the return reason along with the Order ID by sending us mail at care@lamansh.in or info@newjaipurhandicraft.com .

Kindly insure that the condition of the product is original as sent , during returning .

For faster returns, directly contact us on whatsApp +91-8619550223 ( http://wa.link/xjshc8 ) 

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REFUND POLICY

  • Please note - if you want to return/replace a product, you can send us return/replacement details with reason , by mailing us at care@lamansh.in or info@newjaipurhandicraft.com or by sending us message on whatsApp ( http://wa.link/xjshc8 ) . Or you can visit the Return Policy Page (https://lamansh.in/pages/return-policy ) to initiate the return/replacement or refund. 
  • Refund amount can be provided in the form of Gift voucher , where we will offer you a discount coupon code , of the same amount ( excluding 50 rs reverse shipping charges) 
  • Refund amount can also be deposited in your registered bank A/C , Paytm , GPay , Paypal , Debit Card , etc .
  • Quality related issues will not be considered as a factor for refund. But we can replace the product with another if you’re not satisfied with the quality.

 

For any other query, feel Free 🆓 to reach us - 

Mail : care@lamansh.in / info@newjaipurhandicraft.com

Whatsapp / Phone : +91-8619550223 

Most of our products are hand made and there might be slight variation between one item to another.